CPP20218 – Certificate II in Security Operations (103463A)

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CPP20218 – Certificate II in Security Operations
CRICOS Code: 103463A

Certificate II in Security Operations is your first step into the security industry.

This qualification is listed as a prerequisite for obtaining a Security license by the Licensing and Regulation Division (LRD) of Victoria Police, who are the regulators of security licenses in Victoria. Lite Security fully meets the LRD training requirements to deliver the course for sub-activities of both unarmed guard and crowd controller. We ensure the quality of our training and assessment in compliance with the standards set by the Australian Skills Quality Authority (ASQA).

The content of the course includes legislation relevant to the industry, communication skills, customer service, teamwork, basic first aid, managing intoxicated persons, reporting security incidents, occupational health and safety, basic self-defense and emergency procedures.

Units of Competency

CPPSEC2101: Apply effective communication skills to maintain security
CPPSEC2102: Apply legal and procedural requirements to work effectively within a security team
CPPSEC2103: Apply WHS, emergency response and evacuation procedures to maintain security
CPPSEC2104: Apply risk assessment to select and carry out response to security risk situations
CPPSEC2105: Provide quality services to a range of security clients
CPPSEC2106: Protect self and others using basic defensive techniques
CPPSEC2107:Patrol premises to monitor property and maintain security
CPPSEC2108: Screen people, personal effects and items to maintain security
CPPSEC2109: Monitor and control access and exit of persons and vehicles from premises
CPPSEC2110: Monitor and control individual and crowd behaviour to maintain security
CPPSEC2111: Apply security procedures to manage intoxicated persons
CPPSEC2112: Apply security procedures to remove persons from premises
CPPSEC2113: Escort and protect persons and valuables
HLTAID011: Provide first aid

Prerequisites

No Prerequisites for the qualification

Course Structure & Reqirement

The qualification includes 14 units divided into 21 full-day classes.

Course Duration

Weekend timetable – 10 weeks – Saturday and Sunday – from 8:30am to 5pm
Part-time Week timetable - Evening – 8 weeks – Monday to Friday – from 6 pm to 10pm
Full-time Week timetable - 4 weeks - Monday to Friday from 8:30am to 5pm

Location & Contact Details

744, Queensberry Street North Melbourne, VIC 3051
Ph: 03 9387 6617

Mode Of Delivery

Face‐to‐Face: Classroom and building and construction simulated environment; Instructor‐led.

Delivery Method

Training Delivery Methods may include, but are not limited to
• Presentations and lectures
• Videos, internet research
• Industry /community – Visit/presentations
• Unit learner guides and/or workbooks and handouts
• Relevant industry policies, procedures, and forms
• Group discussion and activities

Entry Requirements

There are no formal entry requirements for persons seeking to enrol into this qualification. However, it is expected that students will have sound literacy and numeracy skills.
Completion of year 12 or equivalent. (Subject to the assessment and approval of LITE College Admission team)

English requirements: IELTS 5.5 or TOEFL PB 506, TOEFL IBT 62, PTE Academic 46, CAE & CPE (from 2015) 162

Applicants must be 18 years of age or above, Successful completion of Pre-training review (PTR) LLN

Pre requisite - No

Pre‐Enrolment and Needs Analysis

• As per LITE College Admission and Enrolment Policy and Procedure, LITE College conducts pre-enrolment Client Needs Analysis to determine course suitability, existing skills and knowledge and an early detection of any learning needs.
• Pre‐enrolment analysis includes the identification of specific learning and/or support needs.
• RPL and credit transfer opportunities are provided at the time of enrolment, and an option for students to apply at time during their studies.

Career Outcome

• Security officer – unarmed guard
• Security officer – crowd controller.

Re Assessment

All students will be given an opportunity for re-assessment. Each student has three (3) attempts to achieve a competent outcome, including two re-submission attempts. Student will only work on the component(s) of the Task(s) that were marked “Not Satisfactory”. The re-assessment must be completed within the specified time frame provided by the trainer/assessor after assessment feedback given to the student by trainer/assessor. Please note that LITE College will provide two (2) chances for re-assessment at no cost.
If student is not able to achieve competency with these opportunities, student is required to repeat the unit at own cost which will also impact on student’s extension of study period.
In case of practical tasks like role-playing, student has to redo the task by arranging the time and date with trainer/assessor.

Reasonable Adjustments

In line with Standards for Registered Training Organisations (RTOs) 2015, LITE College will follow its Reasonable Adjustments Policy and Procedures for students who require a reasonable adjustment made to their training and assessment tasks for Units of Competency within this qualification to cater for their specific needs. This process will be communicated to all students prior to their enrolment, at orientation, in their Student Handbook and as well as in Assessment tools.

Satisfactory Progress

Student must maintain satisfactory course progress. At a minimum, successfully completing or demonstrating competency in more than 50% of the course requirements in a given study period is considered to be satisfactory course progress. If academic progress falls below 50% for two consecutive terms, LITE College will report student to the Department of Home Affairs for not achieving satisfactory course progress. Risk interventions will be implemented on ongoing basis to identify the students at risk and will organise a student support plan

Pathway

It provides a pathway to further learning and work in various security roles and settings including, but not limited to:
• Armed guarding
• Ash-in-transit
• Close protection
• Control room operations
• Guard dog handling.

Credit Transfer

LITE College will initiate the credit transfer process for a verified certificate or statement of results provided. If credits apply the overall duration will alter and a schedule of exemptions provided.

Recognition of prior learning(RPL)

If the recognition is valid, the overall duration of the study may change, and a list of exceptions may apply. For any further information on any Policy and procedure please refer to the website/handbook.

Appeals

The areas in which a student may appeal a decision made by LITE College may include (but is not limited to): Assessment decisions and outcomes, deferral, suspension or cancellation decisions made in relation to a student’s enrolment, or any other conclusion/decision that is made after a complaint has been dealt with by LITE College in the first instance. For any further information on any Policy and procedure please refer to the website/handbook.

Fees

Please check fee and charge policy.